How to write a business continuity plan
Say it can better back up their ss continuity and disaster recovery planning: the basics. Even with some lead time, though, multiple things can go wrong; every incident is unique and unfolds in unexpected is where a business continuity plan comes into play. To give your organization the best shot at success during a disaster, you need to put a current, tested plan in the hands of all personnel responsible for carrying out any part of that plan. The lack of a plan doesn't just mean your organization will take longer than necessary to recover from an event or incident. Continuity (bc) refers to maintaining business functions or quickly resuming them in the event of a major disruption, whether caused by a fire, flood or malicious attack by cybercriminals. A business continuity plan outlines procedures and instructions an organization must follow in the face of such disasters; it covers business processes, assets, human resources, business partners and people think a disaster recovery (dr) plan is the same as a business continuity plan, but a dr plan focuses mainly on restoring an it infrastructure and operations after a crisis. It's actually just one part of a complete business continuity plan, as a bc plan looks at the continuity of the entire organization. The bc plan addresses these types of that a business impact analysis (bia) is another part of a bc plan. A bia identifies the impact of a sudden loss of business functions, usually quantified in a cost. Such analysis also helps you evaluate whether you should outsource non-core activities in your bc plan, which can come with its own risks. The bia essentially helps you look at your entire organization's processes and determine which are most business continuity planning matterswhether you operate a small business or a large corporation, you strive to remain competitive. There's an increase in consumer and regulatory expectations for security today," says lorraine o'donnell, global head of business continuity at experian. Organizations must understand the processes within the business and the impact of the loss of these processes over time. Anatomy of a business continuity planif your organization doesn't have a bc plan in place, start by assessing your business processes, determining which areas are vulnerable, and the potential losses if those processes go down for a day, a few days or a week. This involves six general steps:Identify the scope of the fy key business fy critical fy dependencies between various business areas and ine acceptable downtime for each critical a plan to maintain chatbot startup that has the fortune 500 cio bets big on digital workplace to lure tech it projects still fail. Dtsearch® terabytes of file+email+db+web data; reviews/ss continuity ss continuity s in business community m coordinator & mance m ncy response communications ss continuity disaster recovery ee assistance & ss continuity planning ss to write a business continuity for time-bound enterprises, or business ventures that are started with the intention of terminating operations and liquidating the business at the end of a year or two, businesses are established with a long-term would want their business to earn profits, and to continue operating profitably for an indefinite, but long period of time. When drawing up their business plans, they see their business continuing to exist and operate in the many years to , they make every decision with continuity of the business in mind, while taking into account the possible effects of unexpected events that may lead to disruptions and interruptions in business uction to business we are to take the phrase “business continuity” for its surface value, the most obvious meaning would be the ability of the business or enterprise to continue operating as a going concern for a very long time. But the term actually means more than what the words literally international organization for standardization, in iso 22300, defined “business continuity” as the capability of an organization to continue the delivery of its products or services, at acceptable predefined levels, following a disruptive incident. It implies the responsibility of the business owners and management for the business in ensuring that it stays afloat and “on course” despite any obstacles or stumbling blocks it encounters along the way. This responsibility is incorporated into the greater management process of the business, and what is also referred to as “business continuity management”or business continuity institute hit the nail right on the head when it described business continuity to be about “building and improving resilience in the business”. Organizational resilience means that the business can weather any storm and withstand any hits, and still remain operational, productive and profitable. Being resilient means that the business is still able to recover and grow, bigger and stronger than is clearly described by the iso to provide a framework for building organizational resilience, which will allow the organization to respond accordingly, in a way that protects the business, its reputation, and all other stakeholders. As a management process, bcm involves several key activities:Identification and analysis of key products and services of the fication and analysis of the most urgent activities and processes of the fication of potential threats, and their impacts to business ng of plans and strategies for quick and effective recovery from any disruption, and the continuation of business ss continuity recognition of the reality of the economic and business landscape being unpredictable and volatile, businesses are now taking a lot of precautions to ensure that their operations will still stand a chance against unexpected disruptions. We usually hear of these precautions in the form of disaster recovery planning, which is primarily focused on the restoration of a firm’s it infrastructure and it operations. This view is rather limited, when you look at the bigger picture, since a business and its operations are more than just its it , more attention is put on business continuity planning (bcp), which puts the company in a proactive position in planning how to ensure that it will still be able to deliver its critical products and services safely and smoothly, while meeting its legal, regulatory, and other can probably enumerate more than a dozen reasons why businesses should create and maintain bcp initiatives but, at the end of the day, there is only one ultimate goal or purpose for it, and that is to help ensure that the organization, business or company has the required resources, information, and capabilities to deal with emergencies and similar unexpected events, particularly their ts of business continuity will probably be able to appreciate bcp even more if you have a clearer idea of what the business can gain from improves public perception and acceptance of the company. It will also give them pride in their work and motivate them to increase their productivity as members of the enhances the relationship of the business with its shareholders and other stakeholders. Shareholders will trust the company enough to encourage them to keep investing in the company, and partners will have no reason to stop working and collaborating with the business if they know that every effort to be prepared for the unexpected is improves the overall efficiency of the organization. In the event that a crisis does arise, resulting to a disruption in operations, having a solid bcp will allow the company to respond quickly and appropriately, keeping losses and costs to a minimum because there is already a plan in s to business are inherent in businesses, and the risk of being faced with potential disasters and disruptive emergencies is one of them. Disasters (force majeure, or “acts of god”), such as hurricanes or typhoons, storm surges or tsunamis, floods, earthquakes, bushfires, blizzards, -made disasters with environmental repercussions, such as oil spills, hazardous materials spills, pollution, improper disposal of chemical and other industrial nts brought about by fortuitous events, such as factory fires and similar incidents in the e of utility and other similar service providers to deliver their services, such as when power and energy providers shut down, water services are interrupted, and communication lines go out of s of sabotage and similar crimes (with the intention of putting the business at risk), such as arson,Cybersecurity attacks, with the information system of the business falling prey to hacker and other similar intrusive these threats must be taken seriously by companies, considering their various effects or impacts when they result in the disruption of business operations.
Writing a business continuity plan
Similarly, when a manufacturing plant is unable to operate even for a couple of days, the company will not be able to produce the average output of finished goods for distribution. Of course, if profitability gets a major hit, this will also have adverse effects on business growth costs and ss disruptions usually lead to the company spending more on incidental expenses in order to do some damage control. This, on top of the lost revenue, will further cause a drop in the profits of the a study of mid-sized companies that suffered a major disaster and had no contingency planning in place, it was revealed that, on average, their downtime cost amounted to $70,000 per hour. For small businesses, this is their usual source of a specific product or service becomes unavailable, or unable to deliver their goods, customers will naturally look elsewhere for other sources. Even the most loyal customers may be swayed out of their loyalties if the business fails to rise to the , the business will be unable to do anything except watch helplessly as its customers shift to the competition while it is still in the middle of figuring out how to deal with the fallout of the crisis that caused the interruption of business in business reputation of the business will be on the verge of ruin. Other businesses will have apprehensions about continuing any partnership they have with the company, and they may even consider severing any ties they have with that business. This will definitely make recovery more difficult for the business, even long after the crisis has worst case scenario for businesses without bcp is the permanent end of operations. According to agility recovery’s paul sullivan, 80% of companies that have no plans whatsoever and were subsequently hit with a crisis or major disaster had to call it a day without having gone past 18 months of operations. 50% of companies that experienced inaccessibility of their business data for at least 10 days filed for bankruptcy right the bcm lifecycle, the first stage is all about policy and program management, which is essentially the phase for planning the business continuity program of the business. In the succeeding discussion, we will focus on the business continuity plan – what it is, what it is for, and how to write business continuity business continuity plan, which we will refer to from here on as “the plan”, is the documentation of the outputs or results of a company’s bcp, presenting the processes and strategies that aim to help the company minimize, if not eliminate, the negative impact of disruptions to its business plan has two components:Plans: these plans refer to the arrangements, measures, tactics and policies designed to ensure continuity of business operations, so that critical products and services are still delivered to ces: the second component refers to the resources or assets that are necessary for recovery measures, thereby supporting business continuity. These resources often include manpower or personnel, information, facilities, machinery and equipment, physical security tools, legal support, and in developing a business continuity you can get down to writing the plan, there are several steps that must be 1: identify the scope of the in most business planning processes, the first thing that must be done is to define the scope and objectives of the plan being made. In this case, it is the business continuity addition, there is also a need to define the assumptions that will prevail in the conduct of bcp. It is also during this phase that budgeting is conducted, with the initial program budget taking into consideration the expenses that may be incurred in the process of developing the plan. These include costs of research, trainings and seminars, and other services sought in the process of moving the plan 2: form your business continuity is a need to establish a governance structure within the bcp in order for management to have order and control in its conduct. This implies care and prudence in choosing the people who will be assigned the task of planning for the continuity of the involves identification of the key roles in the team, and their functions or roles and responsibilities. In short, he is the team ation officer – he will be responsible in ensuring the smooth and steady flow, as well as access to and retrieval of data to be used in entatives from the various business units or divisions of the company – they are excellent sources of input and relevant information, and will also aid in the analysis of bcp data. Usually, there is a representative for every critical process or function, as well as support processes or is no limit to how many people should comprise the business continuity team or committee. The number of people and the size of the team will largely depend on the nature of the business and the size and scale of its 3: conduct a business impact analysis (bia). A bia is crucial since its results will be the major input in business continuity planning. Through bia, the team will be able to predict or forecast the potential impacts or consequences of business operations. It will also aid the team in gathering information that will be helpful when it comes to developing strategies that can be adopted by the company for its recovery from the y, let us take a look at the core concerns of bia:Key business areas, or the core operations of the business;. Resources required to ensure the continuity of these key business areas and critical processes and functions;. Usually, estimates and approximations are made with respect to financial variables, such as lost revenues, additional costs, and other possible 4: strategizing and on the results of bia, the team will then identify response and recovery strategies and plans to address the effects of the disruption, and present them in detail. It is in this phase where the team will provide details on the arrangements and measures that the company will undertake in order to mitigate threats and every critical function, process, service, or product, there should be corresponding continuity responses, measures or plans. That is how detailed this phase should should also talk about the readiness procedures that must be implemented, and how they will be 5: compilation and involves the writing of the business continuity plan. Usually, there will be a first draft, since the succeeding steps involve testing the recovery plans and strategies, making adjustments and re-testing until such time that the plan can be , it is important to note that bcp is an ongoing process. Thus, the plan is subject to changes, as 6: implementation and prevention and mitigation strategies formulated in step 4 will now be implemented. This involves communication of the plan to all members of the organization, making them aware of their part in it. Through testing, the business continuity team will be able to assess whether the plan will be effective or not.
This is their opportunity to make the necessary adjustments and g and evaluation must be done periodically in order to take into account the ever-changing nature of 7: adjustments and program may need to be adjusted due to the following:Evaluation and testing of the strategies may reveal that they are ineffective or may be deficiencies in the roles and responsibilities are vague and need in the roles and members of the business continuity uction or occurrence of new or additional factors or circumstances, such as new equipment, opening of a new branch, relocation of operations, and new technology or system that modified critical testing and evaluations are done periodically, there is an equal chance that the program has to be adjusted several times. It follows that the business continuity plan will have to be rewritten to accommodate or reflect these g the business continuity performing the first three steps mentioned above, you are now ready to compile and document your business continuity planning activities in the business continuity plan, modifying it for finalization purposes after testing and audit. Basically, everything that you performed in bcm will be documented in the ing on the nature of the business, the plan may have special features or additional parts. Program y, this comes in the form of a mission statement which contains the following:The purpose of the plan, stated to benefit and involve the organization as a whole and not in scope, goals and objectives of the company’s methods of evaluation that will be budget, specifically the anticipated and estimated costs that will be resource pated timeline of the conduct of ance with any relevant legal and/or regulatory will detail the formation of the business continuity team. Include their contact lines of authority and succession of management, clearly demonstrating the delegation of authority and al entities or organizations that the business will interact with in the conduct of bcp. By identifying the vulnerabilities of the company and their potential impact on its operations, the company will be able to determine its state of readiness and responsiveness in the event a disaster does happen that may cause points that must be highlighted in this section are:Recovery time objectives (rto) for business processes and functions, in case of disruption. This is basically the estimate of the maximum duration or length of time that disrupted processes and functions must be recovered or restored, before the continuity of the business is seriously ry point objective (rpo) for data restoration. Business continuity strategies and the plans, measures, procedures and arrangements, as well as the resources and other requirements to implement them, must be documented in this section, in great note that bcm is an ongoing process, which means planning strategies that will be employed before, during, and after a disruptive es are detailed strategies and resource requirements for:Implementation and execution of prevention and control strategies, or the activities that will be undertaken before the event takes place. Training, testing and respect to training, the plan should include details of the following:Training program or curriculum that will be followed by the members of the business continuity team and the other members of the ne or training schedule of the team members and other evaluating the planned strategies, the following should be in the plan as well:Testing procedures for the recovery and response g schedule or timeline for the conduct of the and documents that will be used in the testing and ption and the finer details on the exercises that will be conducted. Program plan will also serve as a historical record or reference to trace how the business continuity management process went about. Thus, when writing about updates or adjustments made, there should be a reference on the deficiencies or issues that were addressed by the adjustments or corrective business continuity plan is essentially the bible of the company during times of crisis or when it has to deal with the fallout of a disaster. Usually, people have trouble thinking straight during such major events and upheavals, and the plan will serve as the guide that will steer the company in the right writing a business continuity plan, accuracy is of high importance, from the personal information of all individuals and entities involved to their roles and responsibilities. Finally, when writing the plan, do it in such a way that it can be easily understood by everyone who reads it, from senior management to the lowliest employee in the organization. Please use entered an incorrect username or , you must be logged in to post a to assess the quality of your business as it is a necessity to visit your doctor on a periodic basis to ensure your continuing health, …. Business, starting a business, his | interview with its founder & chairman – tim palo alto (ca), we met founder & chairman of sharethis, tim schigel. Business, ’s search monopoly: should monopolies be is undoubtedly one of the biggest companies of our time. Categories » finance and business » risk reviewedwikihow to create a business continuity methods:understanding what makes a good business continuity plandetermining key recovery resourcescreating your business continuity planimplementing your business continuity plancommunity q& provide procedures for how employers and employees will stay in touch and keep doing their jobs in the event of a disaster or emergency, such as a fire at the office. Unfortunately, many companies never take the time to develop such a plan, typically because they do not feel it is necessary. However, creating a comprehensive bcp will allow you to enhance your company’s ability to continue business as usual during or after significant disruptions to business tanding what makes a good business continuity the potential threats and risks facing your company. The possibility of a disruption shutting down your business operations is scary to think about, but you should always be prepared and willing to accept that risks and threats can cause turmoil for your business. Once you can accept that unplanned for risks and threats can have devastating results on business operations, you can then make a plan that ensures that both your business’s assets and personnel are sufficiently protected. For example, the death of a key person will not typically result in closing the doors for a while, but can severely impact results, vendor relations and customer identifying risks, sort them by impact and livelihood to prioritize your ’t confuse business continuity plans with disaster recovery plans. Business continuity plans are sometimes referred to as disaster recovery plans and the two have much in common. Disaster recovery plans should be oriented towards business recovery following a disaster, and mitigating the negative consequences of a disaster. In contrast, business continuity plans focus on creating a plan of action that focuses on preventing the negative consequences of a disaster from occurring at all. Business impact analysis plans consider the potential consequences to your business when the ability to function and process has been disrupted by a threat or risk. As a result, creating a bia allows you to determine which issues, risks and threats that your business continuity plan needs to address. You should consider the possible effects a disruption to business operations could cause, such as:[3]. Income and er defection/ess in service /inability to commence future business ining key recovery a list of key internal personnel.
Following the occurrence of an event that disrupts normal business operations, you will need to quickly mobilize key personnel in order to successfully execute a bcp. Create a list of internal key personnel and backups --- these are the employees people who fill positions without which your business absolutely cannot function. A list of all key internal personnel with all contact information including business phone, home phone, cell phone, pager, business email, personal email, and any other possible way of contacting them in an emergency situation where normal communications might be er which job functions are critically necessary to continue every day operations. The accounts receivable clerk should be considered key personnel, because that person's job functions facilitates the company's access to capital provided by the processing of receivables and the collection of nt critical business equipment. On-site business computers often contain the most critical information that you and your employees must be able to access even when working off-site. 5]don’t forget software that would often be considered critical equipment, especially if it is specialized software or if it cannot be list should include include passwords, identification data and the location of key businesses cannot function even for a few hours without a fax machine. You should compile all documentation necessary to start your business over again in the event of a fire or other disaster that destroys critical documents located on-site. Make sure that you have alternative copies in physical storage offsite and ways to access critical documents such as articles of incorporation and other legal papers, utility bills, banking information, critical hr documents, building lease papers, tax returns and other critical should consider what the plan of action would be if there was a total facility loss. In the event that business operations cannot continue at the regular location, telecommuting from home is a great way for employees to continue doing work as usual. Some people in your company might be perfectly capable of conducting business from a home office. Out who can and who cannot work from home because of internet connectivity limitations or other issues, and make sure to provide your employees with the necessary resources for ng your business continuity fy contingency equipment options. Contingency equipment options are accessible equipment alternatives that can be used if and when normal business operations are disrupted. Would you rent trucks if a disaster damaged or destroyed vehicles used in the ordinary course of business? Can you use a business service outlet for copies, fax, printing, and other critical functions? Could be a hotel – many of them have very well-equipped business facilities you can use. A bcp is a reference document and it should all be kept together in something like a 3-ring plenty of copies and give one to each of your key several extra copies at an off-site location, at home and/or in a safety-deposit enting your business continuity icate the bcp to relevant employees. Take the time to ensure that employees are aware of their relevant roles in the implementation and execution of the e essential bcp plan information to non-key personnel. This way the unforeseeable absence of key personnel will not prevent non-key personnel from knowing how to respond to business operation on modifying and updating your bcp. No matter how good your bcp, it is likely that there will be disruptive events that are not provided for in your plan. To write a contingency to develop a risk management to prepare to file an insurance claim in the event of to make a disaster plan for your to be an effective project to write a business to use twitter in an to back up a to check if a company is to create a llc in s and citations. Http:///em/bcp/bcprogram%ries: risk management | corporate ñol: crear un plan de continuidad del negocio, português: criar um plano de continuidade de negócios, italiano: creare un piano di continuità aziendale, deutsch: einen unternehmensnotfallplan erstellen, русский: создать план непрерывности бизнеса, 한국어: bcp(업무연속성계획) 구축하는 방법. By continuing to use our site, you agree to our cookie reneur & retired financial version of how to create a business continuity plan was reviewed by michael r. Articleshow to write a contingency planhow to develop a risk management planhow to prepare to file an insurance claim in the event of disasterhow to make a disaster plan for your text shared under a creative commons d by answer nivens - g for something else? A bc/dr plan can integrate weather-related business continuity policy disaster recovery (dr) plan template: a free download and ss continuity this item with your network:Seven free disaster recovery assessment er recovery and business continuity planning ... Business continuity plan for small businesses should contain all the crucial information necessary to keep a business operational during an unforeseen event, such as a disaster. It institutes risk management procedures and processes with the goal of avoiding or reducing disruption of mission-critical services for the business, while restoring all operations as rapidly and smoothly as planning guide simplifies this process, and also offers a free sample business continuity plan you need a business continuity plan. Business continuity (bc) plan not only guarantees the business can continue to operate, serve customers and earn revenue during an interruption, but it also increases the odds the business will successfully ride out the disaster and survive. Organizations need to have a bc plan in place in anticipation of a variety of threats, including:Infrastructure failures;. Disruption due to illness or work stoppages, which are especially concerning to small and medium-sized businesses with small work forces and specialized workers;.
In the supply s being a good business practice, companies may need business continuity plans for insurance or compliance reasons. Continuity plan, as exemplified by our sample business continuity plan template, can also improve internal and external communication, reduce downtime, and prepare employees and executives for disaster. It helps everyone gain a better understanding of the business and its operations, and it identifies ways to fortify any deficiencies -- both large and small. Business resumption plan is similar to a business continuity plan, except it does not focus on implementing continuity procedures to keep a business up and running during an interruption or disaster. Rather, a business resumption plan addresses two main points: preventive measures and, as the name indicates, resuming small businesses, the business continuity planning (bcp) process contains several steps: project initiation, risk assessment, business impact assessment, strategy development, business continuity plan development, business continuity plan testing and maintenance, emergency communications, awareness and training, and coordination with public authorities. The only difference is that the bcp process for small businesses can be simplified depending on the size and complexity of the many small businesses, the above business continuity planning activities pose a formidable challenge, especially from the perspectives of time, money and resources. To make the process easier, small businesses have several options, such as bcp tools and software, business continuity templates, checklists or consultants. Each of these options can create a plan and its associated elements and, because of their simplicity, small businesses often use them to get something done you need for a successful business continuity develop a successful bc plan, we recommend the following steps:Make sure you have the right information. Your business continuity plan doesn't have to be hundreds of pages long, it just needs the right information, and that information should be current and accurate. A one-page plan with the right information can be more valuable than a voluminous document that nobody can to -- part of the federal emergency management agency site -- and look at the emergency plan development information available. The information at can serve as an effective complement to the sample business continuity plan template we provide in this rds can provide a useful starting point. National standard; bsi bs 25999, the british standard; and the ffiec business continuity handbook, which is used by the banking and finance content to actual disaster response it happen. Once the plan is complete, exercise it semiannually to ensure the documented procedures make sense in the sequence flexible. A single template may not be universally applicable to all departments or locations in your the sample business continuity template is , we'll examine the structure and content of our sample business continuity plan template, indicating key issues to address and activities to l data. If you have identified various people to contact in an incident, put their contact information at the front of the plan -- in the emergency notification contacts section -- so you won't have to waste valuable seconds searching through a lengthy on control page. This is page two of the plan, and it reflects your change management e and scope. Provide details on these attributes, as well as assumptions, team descriptions, a list of terms and other background ctions for using the plan. Provide information about when and how the plan will be activated, including outage time frames, who declares a disaster and who should be information. Specify situations in which the plan and response procedures are to be reviews and maintenance. Describe how often the plan is to be reviewed and updated, and by ists and flow diagrams. It is very important to keep this information up to to maintain a business continuity tably, after a bc plan has been developed, many businesses view that as the end of the process; few businesses invest in exercises to ensure their plans work and stay up to date. To get the most out of your business continuity plan, you should integrate its upkeep into your daily operations and activities. Think of it as a living document that requires regular reviewing and on the image business continuity. These most likely include your organization's emergency team names and contact details, as well as lists of mission-critical equipment and applications, vendors and suppliers, vital records and critical business documents, manufacturing components, organizational charts, minimal operational requirements to resume business, emergency supplies, and employee and contact enting a business continuity management r strategy to ensure your business continuity plan remains up to date is to implement a business continuity management system (bcms) that identifies routinely executed day-to-day activities that are essential for business continuity. Many actions fall under the purview of a bcms, including budgeting, project planning and management, communications, resource management, performance assessment activities, scheduling, and can also use a bcms to initiate and support a variety of project-based activities related to the upkeep and maintenance of your bc plan. These include running assessments, running business impact and risk analyses, developing and documenting the business continuity plan itself, preparing and implementing business continuity exercises, planning and carrying out emergency team training, formulating and keeping a record of incident response tactics, and defining your business continuity strategies. Number of standards have emerged that lay out the requirements for management systems that guard against, lower the prospect of and ensure your business recovers from disruptive events. Chief among these is iso 22301:2012, which is frequently complemented by a number of other iso 223xx standards and guidelines for business impact analysis, supply chain continuity, incident preparedness and are also country-specific business continuity standards from the likes of the international organization for standardization, the national fire protection association and the financial industry regulatory e our dr/bc essential guide to recover from a to include in a business continuity planning should include was last published in october deeper on disaster recovery planning - a bc/dr plan can integrate weather-related business continuity policy providers: four key capabilities to screen can i keep my business disaster recovery plans relevant? Recovery cases show it's possible to come back from tion against ransomware becomes practical 2016 disaster recovery planning best practices entail tests, e pros confident their business disaster recovery plan will providers: four key capabilities to screen can i keep my business disaster recovery plans relevant?
From ransomware: a checklist for ss continuity and disaster recovery testing providers: four key capabilities to screen service-level agreement template for disaster recovery a business impact analysis template: a free bia template and are some virtual machine disaster recovery challenges? A bc/dr plan can integrate weather-related business continuity policy disaster recovery (dr) plan template: a free download and ss continuity and disaster recovery testing a bc/dr plan can integrate weather-related can i keep my business disaster recovery plans relevant? From ransomware: a checklist for modern disaster recovery market all problem es disaster recovery-as-a-service providers must t against ransomware with comprehensive backup and data storage market technologies for kirvan and james alan miller asks:Does your business have a business continuity plan in place, and what measures have you implemented to make sure it remains up to date? 17 oct 2010 8:00 your business have a business continuity plan in place, and what measures have you implemented to make sure it remains up to date?
